Virtual Assistant Services
We’re a Virtual Assistant Agency (VAA) working with businesses across the UK. Whether you’re a solo entrepreneur, a growing company, or an established team, we can take care of the admin so you can focus on what matters most.
- We source from our trusted network
- We vet for high-level skill and reliability
- We match based on workload requirements and personality
Our number one goal is to look after both our VA’s and our clients, to ensure both are satisfied and well-matched.
- No Extra Cost: sourcing your VA through us costs exactly the same as finding one yourself
- The Safety Net: if for any reason the VA isn’t the perfect fit, we step in and find a replacement ASAP
Every business and business owner is unique. Simply share the tasks you’d like help with, and we’ll make sure we match you with the perfect VA to get things running smoothly. We tailor each package specifically to your needs, meaning you only pay for the services you need.
“Would recommend their services without hesitation.”
Please let us know if you require something that’s not listed below – the list of VA services isn’t exhaustive!
Inbox Management
What it includes:
- Monitoring and organising your inbox Mon-Fri (excluding Bank Holidays).
- Unsubscribing from junk and filtering low-priority emails.
- Flagging/responding to key emails based on pre-set rules.
- Creating folders and tagging systems for streamlined access.
- Drafting email responses (you approve/send if needed).
- Sending template responses (approved by you).
- Managing email autoresponders (e.g. ‘out of office’ or FAQs).
- Providing you with an end of week report.
- Inbox detox – clear the backlog of clutter!
Calendar Management
What it includes:
- Scheduling meetings, calls and appointments.
- Sending and following up on calendar invites.
- Blocking out focus time/managing your availability.
- Reminder setting and follow-ups.
- Rescheduling and cancellation handling.
- Syncing and managing multiple calendars.
- Providing a summary of dates for the week ahead.
File Organisation
What it includes:
- Structuring folders logically (e.g. Google Drive/Dropbox etc.)
- Naming conventions for easy retrieval.
Document Creation & Formatting
What it includes:
- Creating branded document templates (proposals, reports etc.)
- Proofreading and editing.
- Creating presentation slides.
- Creating visuals.
- Editing/reformatting existing documents and templates.
- Survey creation.
- File conversions.
Newsletters
What it includes:
- Template creation.
- Inputting your text and images.
- Proofreading.
- Image creation.
- Formatting.
- Copywriting.
- Schedule sending to your mailing list.
Data Entry & CRM Management
What it includes:
- Keeping mailing lists up to date.
- Updating, inputting or creating spreadsheets.
- CRM Updates (adding, deleting, editing, upgrading, downgrading etc).
- Tagging and categorising contacts.
- Basic report pulling (e.g. weekly client activity).
- CRM optimisation and automation.
- CRM initial setup.
Team/Client Onboarding & Communication
What it includes:
- Sending existing welcome emails/intro packs.
- Creating basic welcome emails/intro packs.
- Scheduling onboarding calls.
- Creating and managing onboarding workflows/processes.
- Following up on forms, signatures, payments etc.
- Setting up email accounts.
Finance Support
What it includes:
- Creating and sending invoices.
- Tracking payments/expenses.
- Tracking income.
- Chasing unpaid invoices.
- Chasing failed payments.
- Digital file organisation for receipts.
- Monthly summary reports.
- Outgoing quote preparation.
- Obtaining x3 quotes.
Social Media Support
What it includes:
- Creating images (and some light copywriting).
- Scheduling across platforms.
- Replying to comments.
- You provide the ideas, we’ll provide the posts!
Personal/Life Admin
What it includes:
- Booking appointments: e.g doctor and dentist, and scheduling reminders (so you show up!)
- MOT’s/Services/Insurance – Manage bookings/re-quotes and timelines.
- Reservations – Celebratory dinners? Theme park tickets to book? Let us know when and where and consider it done!
- Bill management – Insurance, utilities, phone bills – we can get them set up on DD’s or pay them monthly (goodbye Final Reminders!). We can also shop around for better value quotes.
- Gift sourcing/card sending – we can remind you of all those important dates, and make sure a card and/or gift is sent in time.
- School Admin – can’t keep up with all the non school uniform days, inset days, trip payments etc? We hear you – and we can help!
- Anything else you’re struggling to juggle? Send us a message, and let us know how we could assist you!
“Always on top of the details and lovely to work with!”
Why Choose The Admin Hive?
“The best freelance admin team….they are a game changer!”
Hiring an in-house admin employee can be costly, time-consuming, and inflexible. With us, you get the same dependable support without recruitment fees, payroll, or HR headaches.
The Admin Hive is based in Southampton, Hampshire. We support clients UK-wide, with a friendly, UK based team.
“This is my decision [hiring The Admin Hive], and it’s one of the best decisions I’ve ever made.”
We’re here to make admin stress a thing of the past. If you’re looking to outsource your admin needs to a UK based Virtual Assistant Company, The Admin Hive is your trusted partner.
Because every business belongs in a Hive.